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99 Changes You Will See in the Hospital of the Future

Uli K. Chettipally, MD., MPH. Physician Innovator, Technology Enabled Care


One of my friends who is writing a book asked me if I could write a chapter on the future of hospitals and how they will look and function in the future. I started making some quick mental notes and then I jotted them down on paper. I came up with 99 things that will be different in the Hospital of the Future. Without much ado, here is the first draft of the list. Please add to this list in the comments section.

On-demand access for the patient

1. Access to information

2. Access to care providers

3. Access to family

Expanding and re-imagining the space

4. Making hospital more like home

5. Bringing hospital closer to home

6. Making the home into a hospital

Concentration of care in the Hospital

7. Acute care

8. Complex care

9. High-intensity care

Centers of excellence

10. Specialist physician services

11. Specialty technology services

12. Data science intensive services

Increased information exchange

13. Between doctors and staff

14. Between staff and patient

15. Between staff and patient’s family

Change in work

16. More team-based

17. More technology-driven

18. More patient-centered

Behavioral health services

19. Integrated with other services

20. Part of all services

21. Using technology to nudge behavior

Medical records

22. Ubiquitous

23. Secure and private

24. Patient-controlled

Surgical Operations

25. Less invasive

26. Fast recovery and short length of stay

27. High tech-enabled

Information technology

28. Automation

29. Self-service

30. Allows for up-skilling of staff

Focus on other patient needs

31. Social

32. Emotional

33. Spiritual

Data becomes

34. Real-time

35. Inter-operable

36. Intelligent

Algorithms will provide knowledge

37. Descriptive analytics

38. Predictive analytics

39. Prescriptive analytics

Hospitals buildings will become

40. Smaller

41. More high tech

42. More virtual

Improved efficiency

43. In time

44. In space

45. In effort

Social networks will be used by staff and patients for

46. Marketing

47. Brand building

48. Service rating

Technology will be

49. Wireless

50. Voice enabled

51. Invisible

New science skills in the hospital

52. Data scientist

53. Physician scientist

54. Social scientist

Focus on patient experience

55. Before hospitalization

56. During hospitalization

57. After hospitalization

Improvement in physician performance

58. Burnout reduced

59. Balance fine-tuned

60. Focus on physician experience

Hospital building design

61. Eco-friendly

62. Open layout

63. Closer to Nature

Changes with time

64. Aging population

65. Complexity of procedures

66. New diseases and infections

Payment focused on

67. Quality data

68. Outcomes data

69. Satisfaction data

Customers will find care to be

70. No out of pocket costs

71. More convenient

72. More comfortable

New technologies

73. 3-D printing of organs

74. Augmented and virtual reality

75. Automatic error prevention

Technology framework to include

76. Cloud-based and location agnostic

77. Inter-operable smart electronic health records

78. Sensor agnostic Internet of things

More New Technologies

79. Machine learning and artificial intelligence

80. Mobile monitoring

81. Robot assistants

Staffing changes

82. Increase in higher-skilled

83. Decrease in admin level staffing

84. Increase in hands on care providers

Disappearance from hospitals of

85. Palliative care/hospice beds

86. Medical/surgical beds

87. Observation beds

Medical Transportation

88. Self-driving vehicles

89. Automated triage to the right facility

90. Treatment team in the vehicle

New venues taking patients away from hospitals

91. Stand-alone centers

92. Hospital in homes

93. Nursing homes

Insurance changes

94. Payer/provider partnerships

95. Full risk value-based care model

96. Increase in catastrophic insurance

National networks

97. Specialty-based networks

98. Technology-based networks

99. Payer-based networks


Uli K. Chettipally is a physician, innovator, author, and speaker, passionate about technology-enabled care to improve outcomes. His recently released book, "Punish The Machine! The Promise of Artificial Intelligence in Health Care" is available now. You can read about his work on his website, InnovatorMD.

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